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Privacy policy and legal notice

Responsibility of the Electronic Office of the Comisión Nacional de los Mercados y la Competencia (CNMC)

Article 2 and in the following sections of Resolución de 8 de noviembre de 2013, de la Presidencia de la Comisión Nacional de los Mercados y la Competencia, por la que se crea la sede electrónica del organismo, specifies:

  1. d) The owner of the Electronic Office shall be the Comisión Nacional de los Mercados y la Competencia.
  2. e) The technological management of the Office shall be the responsibility of the General Secretariat of the Comisión Nacional de los Mercados y la Competencia, which shall exercise it through the Subdirectorate of Information and Communications Systems Technologies.
  3. f) Content management: The contents, procedures and services that may be made available to citizens through the Electronic Office shall be managed and coordinated by the President's Office. The management body or director shall be responsible for managing its own procedures.

The Electronic Office contains links to third-party web pages that are deemed to be of interest to users. However, the CNMC does not accept any responsibility related to or derived from the connection to or contents of said links.


Privacy and Data Protection Policy

The CNMC undertakes to comply with its duty to secrecy as concerns the personal data that may be requested through the services of this Offices, and with its duty to process it confidentially, in accordance with Ley Orgánica 15/1999, de 13 de diciembre, de Protección de Datos de Carácter Personal. To this end, the necessary measures will be taken to avoid any unauthorised access to or alteration, loss or processing thereof.

The purpose of automated processing of personal data is to manage, provide, expand and improve the services requested at all times by users and to process the queries submitted by them.

Users may exercise at any time the rights of access, rectification, deletion or objection by sending a letter to the CNMC at postal address c/ Alcalá 47 (28014), Madrid.

The following link provides a list of the files held by the CNMC that are registered with Agencia Española de Protección de Datos:

This privacy policy is applicable to the web pages of the Office. It is not guaranteed when accessing this website through links, nor when accessing other websites through the links provided herein.


Intellectual and industrial property

Unless otherwise specified, all the intellectual property rights of the Office, its graphic design and the code it contains are the property of the CNMC. Any unauthorised reproduction, distribution, commercialisation or transformation of this content constitutes an infringement of the CNMC's intellectual property rights. The strictly private use of the protected material for educational or research purposes is authorised, provided that the CNMC source from which it was obtained is cited.

All trademarks or distinctive signs of any kind contained in the Office are protected by Law.

The unauthorised use of the information contained on this website, and any harm caused to the intellectual and industrial property rights of the CNMC, may give rise to the corresponding legal actions and, where appropriate, to the liabilities arising therefrom.

In order to keep the information published in the Electronic Office updated, its contents may be modified, deleted or added at any time.

The information provided through the Office or its e-mails, in response to queries or claims, or that derived from any database, is for reference only and shall in no case be binding for the resolution of administrative procedures, which shall be subject to the regulations that apply to them.